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    Free Shipping in the USA

    6–9 Business Day Total Delivery

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    Dedicated Support Team

    Real people ready to help with every order

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    Easy 30 Day Returns

    Quick and easy returns with no hassle

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    Secure Payments

    Encrypted and safe checkout

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    Outerwear in honest materials, cut to a tailored fit and made to layer through every season.

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    Durable Materials

    Long lasting and durable materials

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    Timeless Designs

    Every style is chosen to stay relevant

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    Easy Fit Every Time

    Hassle free sizing and an accurate fit

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Made to Last

Suede, tailoring and thermal fabrics chosen for how they wear season after season.

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Layers for Every Season

Jackets, coats and vests designed to work together through cooler months.

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    Free shipping across the United States, 6–9 business day delivery, 30 day returns and replies within 1–2 business days.

Frequently Asked Questions

What makes Aura Voss different?

Aura Voss focuses on outerwear with clean lines, honest materials and a tailored fit. Every jacket, coat and vest is chosen to layer easily and look sharp season after season.

What materials do Aura Voss pieces use?

The collection centers on soft suede shells, structured tailoring and dual faced thermal fabrics with brushed fleece linings. Materials are listed on every product page.

How do I choose the right size?

Each piece is cut for a tailored fit with room to layer over a knit or shirt. Between two sizes, the larger one gives a more relaxed fit, and exchanges are always available.

Do you offer free shipping?

Yes. Every order within the United States ships free, with no minimum purchase.

How long does shipping take?

Orders are processed within 1–2 business days and transit takes 5–7 business days after dispatch, for a total delivery time of 6–9 business days.

Will I receive tracking information?

Yes. A tracking number is emailed as soon as the order ships, and deliveries can be followed on our Order Tracking Page.

How long do I have to return an item?

Items can be returned within 30 days of delivery, as long as they are unused and in original packaging.

Is there a restocking fee?

No. There are no restocking fees on any return.

What if an item arrives damaged or defective?

Damaged, defective or incorrect items are free to return, and refunds are initiated within 7 business days after inspection.

How can I contact Aura Voss?

Store Address: 265 West 36th Street, New York, New York 10018, United States

Store Email: info@aura-voss.com

Store Phone: +12122028112

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1–2 business days.